š„ Hospitality Is Not a Low-Skilled Job

Hospitality requires heart, hustle, and high-level skill
š The Old Lie We Grew Up With
When I was a kid, there was a brutal perception that clung to hospitality like grease on a pan.
Didnāt get good grades? Couldnāt handle algebra or literature?
āAh well, at least thereās always hospitality school.ā
It was the unspoken message:
If you canāt succeed academically, just go learn how to serve someone else.
Letās be honest ā that message didnāt just devalue the profession. It insulted everyone who gives their soul to this industry.
š§ Emotional Intelligence > Academic Grades
Hospitality is not a backup plan for students who didnāt āmake it.ā
Itās a career path that demands an entirely different set of skills ā ones that most people severely underestimate:
- Emotional intelligence
- Stress tolerance
- Leadership under pressure
- Cross-cultural communication
- Conflict resolution
- Time and energy management
- Creative problem-solving
- Multitasking at 100km/hour
You canāt teach someone to give a sh*t about guests.
You canāt fake empathy, hustle, or true attention to detail.
And guess what? These arenāt āsoftā skills ā theyāre survival skills in one of the most intense industries out there.
š½ļø Think Itās Easy? Try a Saturday Dinner Rush
Let the critics spend one weekend in a real kitchen or on the floor of a packed hotel.
Let them:
- Run 14-hour shifts with no room for error
- Memorize 8 allergies, 10 VIP requests, and a constantly shifting menu
- Handle rude guests with a smile while covering a coworker who called in sick
- Keep calm when the POS crashes, a wine bottle explodes, or the grill catches fire
You donāt learn this in textbooks.
This is pressure-cooked experience, and it shapes you fast.
š āLow Skillā But High Expectations?
Hereās the irony:
The same people who call hospitality ālow-skilledā are the ones who:
- Complain if their steak is slightly overcooked
- Expect Michelin-level service at casual prices
- Lose their minds if the front desk doesnāt greet them in 3 seconds
- Leave one-star reviews because the server didnāt smile wide enough
Weāre not just expected to perform ā weāre expected to do it flawlessly, emotionally, and often invisibly.
That takes skill.
š The World Doesnāt Run Without Us
People celebrate weddings, birthdays, anniversaries, and promotions at restaurants.
They travel halfway across the world for hotel experiences.
They cry in bars. They propose in dining rooms. They grieve over coffee.
Hospitality professionals orchestrate the background of lifeās biggest moments.
And when done right? It’s unforgettable.
This industry is not some safety net for the āunskilled.ā
Itās a calling for people with guts, grit, and grace under fire.
š From Dishwasher to Director
One of the most beautiful things about hospitality? You can rise.
You can start from the dishwasher station and ā with resilience, hunger, and humility ā become:
- A head chef
- A general manager
- A restaurant owner
- A hospitality consultant
- A sommelier, a maĆ®tre dā, a trainer, a leader
This industry may break you, but it also builds you ā if youāre willing to earn your stripes.
š¬ The Bottom Line
We need to stop telling kids that hospitality is where you end up if you donāt know what else to do.
Letās flip the narrative.
Letās teach them that choosing this path means choosing people ā their stories, their celebrations, their chaos.
It means choosing purpose, passion, and progress.
Because hospitality is not a low-skilled job.
Itās a profession.
A craft.
A f*cking art form.